Vanguard Communications: Call Center and Customer Contact Consultants
회사 설명:
vanguard communications is an independent consulting firm that helps clients achieve business goals by designing, developing, and implementing effective business solutions for customer contact.
검색 하기 키워드:
vanguard communications, vanguard, call center, contact center, multimedia customer contact, business process design, change management, automatic call distribution, acd, communications server, computer telephony integration, cti, self-service, interactive voice response, ivr, automated speech recognition, asr, voicexml, e-mail response, erms, text chat, web call, web co-browse, customer relationship management, workforce management, quality monitoring, voice over internet protocol, voip, vanguard comunications, vangaurd, call centre, contact centre